Maturity model for the IT-department when migrating to a SaaS-environment

In a period where digitization rapidly influences the corporate world, Cloud Computing (CC) has emerged over the past years as well. CC refers to offering hardware, software, and data by a provider over a network and can benefit organizations enormously regarding cost efficiency, operational excellence, and innovation. Software-as-a-Service ...

Determinants of software-as-a-service benefits and impact on firm performance

Software as a Service (SaaS) is increasingly used by firms for sourcing business application software. SaaS can enable a cost reduction and quality improvement of existing operations and provide rapid and low-cost innovation. However, decision makers are unclear about how they can benefit from SaaS. This study contributes to filling this...

Design Choices Underlying the Software as a Service (SaaS) Business Model from the User Perspective: Exploring the Fourth Wave of Outsourcing

Software as a Service (SaaS) can be viewed as the fourth wave of outsourcing. SaaS is a relatively new type of service delivery model in which a service provider delivers its services over the web to many users on a pay per use or period basis. In the scarce literature available, the SaaS business model is almost always analyzed from the...

A Methodology for Assessing the Benefits of Software as a Service: Perspectives and benefits when delivering Enterprise Resource Planning as service within Small and Medium Sized Enterprises

Software as a Service (SaaS) has been utilized as a means to deliver an Enterprise Resource Planning (ERP) system since the last decade. This software delivery model enables Small Medium Sized Enterprises (SMEs) to outsource the system from vendors based on pay-per-use or pay-per-period without having to do prior investments. Yet, SaaS model is...

Evolution of the Software-as-a-Service model: The analysis from a business model perspective

Software as a Service (SaaS) model allows subscription to a wide variety of application services that are developed specifically for and delivered over the Internet on an as-needed basis without the need to install and manage third-party software in-house. According to Salesforce.com Inc the wide adoption of SaaS model will eventually lead to...

Capturing Value from Platform-as-a-Service Technology: Platform-as-a-Service Adoption Model for Large Enterprises

Cloud computing market is expected to grow rapidly in the next five years. Even though Software-as-a-Service and Infrastructure-as-a-Service solutions will dominate most of the market, Platform-as-a-Service solution is forecasted to have the fastest-growing segment, especially in Western Europe. On the other hand, cloud computing is also argued...

Banking 2.0: Developing a Reference Architecture for Financial Services in The Cloud

Information technology is the common denominator for all the industries in the 21st century, therefore any important change in this area is prone to have an impact on small and large businesses alike. The latest shock wave storming through IT is Cloud computing. Due to the importance and sensitive nature of applications used by financial...

Developing a Decision Support System for Business Model Design: The case of Software-as-a-Service

This thesis outlines the process of designing a decision support system (DSS) for business model design within an organizational context. The DSS is also developed and applied to several critical design issues for a specific Software-as-a-Service provider. An empirical analysis is carried out to estimate reservation prices, which are used as an...

Values in the filter bubble Ethics of Personalization Algorithms in Cloud Computing

Cloud services such as Facebook and Google search started to use personalization algorithms in order to deal with growing amount of data online. This is often done in order to reduce the “information overload”. User’s interaction with the system is recorded in a single identity, and the information is personalized for the user using this...