Digital transparency and the usefulness for open government

Open Government efforts are criticized for providing limited value. Instead of looking at a value, we investigate the usefulness of web-based open government portals and apps. Specifically, we investigated the relationship between digital transparency and usefulness. We analyzed perceived digital transparency and usefulness in a survey of 112...

Design principles for creating digital transparency in government

Under pressure to fight corruption, hold public officials accountable, and build trust with citizens, many governments pursue the quest for greater transparency. They publish data about their internal operations, externalize decision-making processes, establish digital inquiry lines to public officials, and employ other forms of transparency...

Data science empowering the public: Data-driven dashboards for transparent and accountable decision-making in smart cities

Dashboards visualize a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions. Dashboards can be used by governments to support their decision-making and policy processes or to communicate and interact with the public. The objective of this paper is to understand and to support the...

Designing and Evaluation Transparency in Open Government

One of the objectives of opening data is the creation of transparency. However, transparency is an ill-defined concept. My PhD thesis aims to help designers, architects and policy-makers develop portals and applications to enable transparency for the diverse society. Literature will be reviewed to understand the concept of transparency and to...

Transparency-by-design as a foundation for open government

Purpose: Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government. Design/methodology/approach: The opening...

Towards an ambidextrous government: Strategies for balancing exploration and exploitation in open government

Governments are often putting their efforts in the operation and execution of existing services without having the means to innovate. Ambidexterity is the ability to operate existing services and to innovate at the same time Ambidexterity is a concept originating from organizational studies in the private sector and is hardly used in the public...