Perceived and actual travel times in a multi-modal urban public transport network: comparing survey and AVL data

Perceived travel times of travelers are usually longer than actually realized travel times, implying that passengers’ experience of travel time savings is different from objectively calculated savings. This study provides additional empirical evidence on this topic, by comparing the passengers’ perceived travel times reported in an (online)...

Bicycle sharing programs: a complement or substitute of urban public transport?: A case study of a bicycle sharing program in The Hague

Recently many bicycle sharing programs have been introduced in cities worldwide. The combined use of shared bicycles and public transport could offer an attractive alternative for private motorised vehicles and could contribute to making cities better accessible and liveable. However, it is unsure whether this combination, especially with urban...

Quantifying the impact of in-vehicle crowding on customer satisfaction in Public Transport: A Den Haag case study

In an environment in which Public Transport plays an ever growing role in urban areas and passenger experience. In-depth knowledge on customer satisfaction is key in improving passenger experience. Crowding has shown to be an important aspect of route and mode choice, but its impact on customer satisfaction has not yet been quantitatively...

Evaluating the usefulness of including flexibility in public transport network design and planning

Investing in urban transit is necessary to fuel urban growth and sustainable mobility. Decision making for public transport projects usually involves long term forecasts of travel demand. Future development of factors that influence those forecasts and hence the expected net societal benefits of the investments are uncertain. Decision makers may...

Financing urban transportation infrastructure in a multi-actors environment: the role of value capture

Purpose: A family of innovative financial mechanisms and tools for urban public transport, based on the value increment caused by enhanced accessibility, are lately gaining much popularity as a solution to the challenges posed by public financial resources’ shrinkage: Value Capture Finance (VCF). The effectiveness of applied transport...

Assessing disruption management strategies in rail-bound urban public transport systems from a passenger perspective

This paper provides a framework for generating and assessing alternatives<br/>in case of disruptions in rail-bound urban public transport systems,. The proposed<br/>framework considers the passenger perspective as well as the operator perspective,<br/>for the often-used measures of detouring and short-turning. An application of the<br/>framework...

Managing disruptions in public transport from the passenger perspective: A study to assess and improve operational strategies for the benefit of passengers in rail-bound urban transport systems

Double graduation. Second faculty is: Technology, Policy and Management. Department: Transport, Infrastructure and Logistics. Disruptions in public transport, if not properly addressed, can have consequent impacts on passengers, but also on public transport operators, translating into revenue loss. Yet so far, both operators and researchers have...

Managing disruptions in rail-bound urban public transport from a passenger perspective

Disruptions in public transport systems highly affects the evaluation of passengers of these systems. This research provides a framework for urban public transport operators to use in the management of disruptions, with a main focus on the passenger perspective of the management of disruptions, but also considering the operational effects of...

Assessing the accessibility and equity of the urban public transport services

So far, the fair distribution (equity) of public transport service has barely/not been considered when appraising new PT lines, although a more equitable system could lead to higher (socio-economic) benefits. The reason is that there is little guidance in the measurement of accessibility and the measurement and assessment of the equity of it....

Multi-criteria appraisal of multi-modal urban public transport systems

This study proposes a multi-criteria decision making (MCDM) modelling framework for the appraisal of multi-modal urban public transportation services. MCDM is commonly used to obtain choice alternatives that satisfy a range of performance indicators. The framework embraces both compensatory and non-compensatory approaches including lexicographic...

The impact of scheduling on service reliability: Trip-time determination and holding points in long-headway services

This paper presents research on optimizing service reliability of longheadway services in urban public transport. Setting the driving time, and thus the departure time at stops, is an important decision when optimizing reliability in urban public transport. The choice of the percentile out of historical data determines the probability of being...

Service reliability and urban public transport design

The last few decades have shown a substantial increase in personal mobility. Urban traffic and transport volumes have been increasing for years. However, the share of public transport in this mobility growth did not change much and still remains rather limited. To ensure the accessibility and liveability of our cities for future generations,...

Reconnecting the public transport city: Towards a synergetic regeneration of the urban public transport system in the socio-spatial fabric of Vinex neighbourhoods

Project background This graduation project is performed to gain a grasp on the relationship between public transport system investments and urban development and regeneration. In what way do they influence each other, how can they benefit from each other and what conditions are necessary to create this sort synergetic relationship? A framework...