Collection: education
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Bourguignon, V.A. (author)
In 2011, Schiphol introduced the self-service passport control (SSPC), which now functions as an alternative for the traditional passport control (TPC) at four different locations within the airport. Travellers thus have to make an obligatory choice between the two types of services. At the Schengen/non-Schengen border between Lounge 1 and...
master thesis 2015