Consultancy+: the integrated training programme on customer experience innovation for organisations in transition

On the present day, corporate organisations want to change their product-focussed approach towards a customer experience focussed approach. This human- centred approach to innovation is called CX Innovation. CX Innovation gives corporate organisations a competitive advantage, but they struggle to implement CX Innovation in their organisation....

The Service Innovation Labs‘ Incubator Service: Co-Creating with corporations to enhance innovation using lean startup design

Corporates today face the challenge that their innovation efforts are ineffective and inefficient. Many anticipated ideas and opportunities get suffocated and lost in the dragging long processes within corporates. Bureaucracy, micropolitical dynamics and hierarchy add even obstacles to the process that make it close to impossible to realize...

Strategy Development and New Service Design for mobility start-up venture Go About

Mobility is something that is going to change drastically in the coming years and decades. The main influences are the web as a new social medium, and sustainability. Go About is a free offering where workers can plan and register mobility right from Microsoft Outlook as an online service that is integrated in the calendar as a plug-in. They...