The project was on expanding the service of Greetinq's voicemail product. The product allowed users to set multiple welcome messages for their callers. In this project, voicemail, its use and applications for this product have been explored. The end result is a service which allows users to control their availability better through the use of these 'greetinqs' and an interface was designed for managing them. The interface as well as the application for the greetinqs are thoroughly analyzed during the research to create a usefal and user friendly product.