FK
F.S.C. Kooijman
2 records found
1
Authored
The Product Journey Map was developed through an iterative process, preceded by research on design methodologies and existing mapping methodologies such as the Customer Journey Map and Service Blueprint. By synthesising the research on design- and existing mapping methodologies,
...
Prototyping in social VR
Anticipate the unanticipated outcomes of interactions between AI-powered solutions and users.
Interactions of users with AI powered solutions (AIPS) have the potential to affect collective behaviours and amplify unanticipated outcomes. Product developers, organisations, and companies are increasingly being expected to take responsibility for the unanticipated outcomes ...