In this case study, we document the process of engaging in an initially unplanned and informal knowledge exchange activity between academic researchers and a local performing arts company. This knowledge exchange activity quickly became a fruitful collaboration during which an academic design research prototype was reimagined as a wholly new product to expand the offering of a creative business. We document the factors that led to the success of this collaboration, reflecting on both features of the collaboration itself and how the design of the initial research prototype configured its repurposing. In terms of the latter, we consider how the original prototype's ambiguity, open-endedness, customisability and flexible assembly afforded its reimagining. Through the case study, we demonstrate that there is much to be gained from facilitating access to research prototypes for small and medium enterprises and supporting them in appropriating these toward their own goals.

Smart contract systems could change the nature of last-mile deliv- ery for the better through enhanced precision, coordination and accountability. However, technological complexity poses a chal- lenge for end-users participating in the design process, making it hard to explore their experiences and incorporate their perspectives. We describe a case study where technological prototypes create smart contract experiences for professional couriers and receptionists, allowing them to speculate about emerging possibilities, whilst remaining grounded in their current practices. Participants enacted a series of deliveries, choreographed by smart contracts, and their responses were explored in post-experience, one-to-one interviews. Working with professionals to explore the potential impact of smart contract technologies, revealed the systemic webs of value underlying their existing work practices. This has implications for design of such technologies, in which increased automation, efciency and accountability must be delicately balanced with the benefts of sustaining personal values, relationships and agency.