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The purpose of this paper is the introduction of a participatory systems design method to find solutions for multi-stakeholder challenges. This method, called Participatory Systems Design (PSD), aims to improve collaboration by increasing trust, engagement, and empowerment of peo ...
Rapid changes in the regulations and the organization of the transport sector make innovation an absolute necessity. The ability to cope with these changes depends largely on the learning capacity of the organization. The transport case described here is about the development of ...