Source URL (retrieved on 2024-04-25 09:02): https://repository.tudelft.nl/islandora/search/TUD-SERG-2017-006?collection=research&%3Bf%5B0%5D=mods_subject_topic_ss%3A%22user%5C%20stories%22&%3Bf%5B1%5D=mods_genre_s%3A%22report%22&%3Bf%5B2%5D=mods_subject_topic_ss%3A%22quality%22&display=tud_default&f%5B0%5D=mods_name_personal_author_namePart_family_ss%3A%22Lanza%22&f%5B1%5D=mods_name_personal_author_namePart_family_ss%3A%22Van%5C%20Deursen%22