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E-health is seen as an important technological tool in achieving self-management; however, there is little evidence of how effective e-health is for self-management. Example tools remain experimental and there is limited knowledge yet about the design, use, and effects of this class of tools. By way of introducing a new view on the development of e-health tools dedicated to self-management we aim to contribute to the discussion for further research in this area. Our assumption is that patient empowerment is an important mechanism of e-health self-management and we suggest incorporating it within the development of self-management tools. Important components of empowerment selected from literature are: communication, education and health literacy, information, self-care, decision aids and contact with fellow patients. All components require skills of both patients and the physicians. In this discussion paper we propose how the required skills can be used to specify effective self-management tools. © 2011 The Author(s).

This study examines and theorizes the effects of task challenge on skill utilization, affective wellbeing and intrapreneurial behaviour among civil servants through a real-life challenging assignment, which was part of a unique Dutch and Flemish bottom-up organized event called ‘Train Your Colleague’. Results of a short-term longitudinal study indicate that, as expected, task challenge is positively related to skill utilization and intrapreneurial behaviour but, unexpectedly, not to affective wellbeing. These results suggest that challenging assignments may be important tools to enhance employees’ skill utilization and intrapreneurial behaviour at the workplace. Implications for theory and practice are discussed.

OBJECTIVES: To increase knowledge and skills regarding occupational health surveillance and research in professionals. METHODS: Following the ADDIE model (Analysis, Design, Development, Implementation and Evaluation), several training modules have been designed and implemented in the course of 2016. Evaluation forms were distributed to 42 participants before the start and after each training module to measure changes in knowledge, skills and self-efficacy. RESULTS: The majority of the participants were satisfied and found the training relevant and interesting for adult learners. The level of self-efficacy increased after the trainings. Females and occupational physicians displayed higher scores than men and other disciplines. After one year, the self-efficacy level decreased but the level was still substantial higher than before the training. CONCLUSIONS: Feedback on the implemented training programme was favorable. Participants were able to acquire and apply competencies in the subject matter at short and at long-term.

The sociotechnical systems approach and theory (STS) helps to deal with todays rapid digital transformations in designing best suitable labour, organisations and jobs. Not surprisingly, related approaches based on STS assumptions, such as Modern Sociotechnical Thinking (MST) and Workplace Innovation (WPI) theory, are rapidly developing in Europe. Yet, research and (theoretical) analyses that place STS in todays digital industry challenges and WPI are sparse. The basics of sociotechnical concepts and new research, needs and perspectives for further development of STS in todays context need to be explored. Therefore, against the background of empirical experiences in logistics and process industry and in context of Industry 4.0, this article discusses firstly the model of classical STS approach and the skill orientated work design. Secondly, MST and its derived concept of WPI is positioned. Furthermore, a complementary practice theory perspective is introduced, illustrated by an example design project. Finally, some future recommendations for research are made.

Op basis van een theoretisch raamwerk wordt een interpretatie gegeven van literatuur met betrekking tot diagnose in technische omgevingen. Ook worden conclusies getrokken met betrekking tot de training van diagnose vaardigheden.

Remote sensing, as a powerful tool for monitoring atmospheric phenomena, has been playing an increasingly important role in inverse modeling. Remote sensing instruments measure quantities that often combine several state variables as one. This creates very strong correlations between the state variables that share the same observation variable. This may cause numerical problems resulting in a low convergence rate or inaccurate estimates in gradient-based variational assimilation if improper error statistics are used. In this paper, two criteria or scoring rules are proposed to quantify the numerical robustness of assimilating a specific set of remote sensing observations and to quantify the reliability of the estimates of the parameters. The criteria are derived by analyzing how the correlations are created via shared observation data and how they may influence the process of variational data assimilation. Experimental tests are conducted and show a good level of agreement with theory. The results illustrate the capability of the criteria to indicate the reliability of the assimilation process. Both criteria can be used with observing system simulation experiments (OSSEs) and in combination with other verification scores. © 2017 American Meteorological Society.

Purpose. The purpose of this paper is to develop and investigate the idea that self-profiling and career control by temporary agency workers (TAWs) in low-skill jobs are positively related to informal learning and that this relationship is mediated by job challenge. Design/methodology/approach. An online survey study was conducted among 722 TAWs in low-skill jobs in the Netherlands. Bootstrap mediation analyses were used to test the hypotheses. Findings. Self-profiling and career control are positively related to informal learning of TAWs and these relationships are mediated by job challenge. Research lmitations/implications. This is the first study to develop and empirically test the proposition that self-profiling and career control are important factors for enhancing employees’ learning experiences in low-skill jobs. Practical implications. Hiring companies and temporary work agencies could stimulate and train TAWs’ self-profiling and career control competencies to enhance their job challenge and informal learning. Organizations should consider assigning challenging tasks to TAWs, which may be a good alternative for expensive formal training programs. Social implications.Many TAWs in low-skill jobs do not possess the skills and capacities to obtain a better or more secure job. In general, temporary workers face a higher risk of unemployment and greater income volatility (Segal and Sullivan, 1997). Gaining knowledge about how to develop this group is important for society as a whole. Originality/value. Research on the determinants of informal learning mainly concerned higher-educated employees and managers with long-term contracts (e.g. Dong et al., 2014), whereas very little is known about factors that stimulate informal learning among TAWs in general, and among TAWs in low-skill jobs in particular.

Many adolescents experience sexual harassment and victims of sexual harassment have higher risks regarding well-being and health behaviors such as higher risks of suicidal thoughts, suicidal ideation and feeling unsafe at school. A peer-performed play and school lessons on preventing sexual harassment behavior were presented to secondary school students. We evaluated its effectiveness, using a cluster-randomized controlled design to assign schools to an experimental condition [n = 14 schools; 431 students (51 % female)] and a control condition [n = 11 schools; 384 students (51 % female)]. To measure the effects of the intervention at first post-test and 6-month follow-up, our multilevel analyses used a two-level random intercept model. Outcome measures were sexual harassment behaviors, behavioral determinants and distal factors influencing these behaviors. At post-test, students in the experimental group reported a reduced intention to commit sexual harassment behavior and higher self-efficacy in rejecting it. At post-test and follow-up there was a significant positive effect on social norms for rejecting sexual harassment behavior. At follow-up, sexual self-esteem was higher in students in the experimental group than in the control group. Effects on these determinants will benefit adolescents’ future sexual behaviors. In combination, the play and lessons, possibly together with continued sexual health education and skills programs on social-emotional learning in subsequent school years, have potential for preventing sexual harassment behavior.

Background There is a societal need that workers prolong their working lives. By adopting a life course perspective, this study aimed to investigate the influence of work motives and motivation, health, job characteristics, skills, and financial and social situation on working beyond retirement, and differences between ‘on time’ and ‘off time’ retirees (retirement age 65 and <65 years, respectively). Methods Retirees aged 57 to 67 years (N = 1,054) who participated in the Dutch Study on Transitions in Employment, Ability and Motivation were included in this study. Participants filled out a questionnaire in 2010, 2011, 2012, and 2013. Predictors of working beyond retirement were identified using logistic regression analyses, and stratified analyses were performed to investigate differences between ‘off time’ and ‘on time’ retirees. Results High work engagement (OR = 1.3), good physical health (OR = 1.8), poor financial situation (OR = 2.4), and voluntary work (OR = 1.5) predicted working beyond retirement. For ‘off time’ retirees, no financial possibility to retire early (OR = 1.8) and not having a partner (OR = 1.9) predicted working beyond retirement. ‘On time’ retirees reporting more support at work (OR = 0.7) and without the financial possibility to retire early (OR = 0.5), worked beyond retirement less often. Conclusions The results indicated that especially the motivation to work, physical health and the financial situation were the most relevant aspects with regard to working beyond retirement, which supports the idea that the principle of ‘human agency’ of the life course perspective is useful to understand factors that impact working beyond retirement. Most aspects of the life course principles of ‘linked lives’ and ‘timing’ seemed to be less relevant.

Objectives This study aimed to investigate the relative contribution of health, job characteristics, skills and knowledge, and social and financial factors to the transition from work to (non-disability) early retirement. Methods Employees aged 59–63 years (N=2317) were selected from the Study on Transitions in Employment, Ability and Motivation in the Netherlands (STREAM). Individual characteristics, health, job characteristics, skills and knowledge, and social and financial factors were measured using a questionnaire at baseline. Information on early retirement was derived from the one-year follow-up questionnaire. Logistic regression analyses were used to identify predictors of early retirement. Population Attributable Fractions (PAF) were calculated. Results Older age [odds ratio (OR) 1.79], poor physical health (OR 1.78), a positive attitude of the partner with respect to early retirement (OR 3.85), and the financial possibility to stop working before the age of 65 (OR 10.2) predicted the transition to early retirement, whereas employees that reported high appreciation at work (OR 0.58) and higher focus on development of skills and knowledge (OR 0.54) were less likely to retire early. PAF were 0.75 for the financial possibility to stop working, 0.43 for a positive attitude of the partner with respect to early retirement, 0.27 for low appreciation at work, 0.23 for a low focus on development, and 0.21 for poor health. Conclusions The financial possibility to stop working before the age of 65 importantly contributes to early retirement. In the context of rapidly diminishing financial opportunities to retire early in the Netherlands, the prolongation of working life might be promoted by workplace health promotion and disability management, and work-related interventions focusing on appreciation and the learning environment. This work is licensed under a Creative Commons Attribution 4.0 International License.

Background The present study aimed to investigate the effects of a stepwise, bottom-up participatory program with a tailor-made intervention process addressing the level of mental retirement in a sample of Dutch employees. Mental retirement refers to feelings of being disconnected from your work and your organization. Prevention of mental retirement is important since sustainable employability is becoming more important in today’s society due to the ageing of the working population and the changes in skills demands. Methods This prospective cohort study with a one-year follow-up employs a sample of 683 employees of three organizations in The Netherlands, who filled out two questionnaires: at baseline and 1 year later. The dependent measure was mental retirement, which consists of three sub-concepts: developmental pro-activity, work engagement and perceived appreciation. Results Multilevel analysis (N = 466) showed that employees who more actively participated in the intervention(s) had a small but statistically significant larger decrease in mental retirement at follow-up. Conclusions The stepwise, bottom-up participatory program with a tailor-made intervention process shows a tendency to decrease the level of mental retirement in Dutch employees. However, the implementation of interventions could be further improved since it turned out to be very challenging to keep up participants’ commitment to the program. Future research should study the effectiveness of this program further with an improved study design (control group, multiple follow-ups, several data sources).

Objective: A conceptual model is proposed in order to explain pilot performance in surprising and startling situations. Background: Today’s debate around loss of control following in-flight events and the implementation of upset prevention and recovery training has highlighted the importance of pilots’ ability to deal with unexpected events. Unexpected events, such as technical malfunctions or automation surprises, potentially induce a "startle factor" that may significantly impair performance. Method: Literature on surprise, startle, resilience, and decision making is reviewed, and findings are combined into a conceptual model. A number of recent flight incident and accident cases are then used to illustrate elements of the model. Results: Pilot perception and actions are conceptualized as being guided by "frames," or mental knowledge structures that were previously learned. Performance issues in unexpected situations can often be traced back to insufficient adaptation of one’s frame to the situation. It is argued that such sensemaking or reframing processes are especially vulnerable to issues caused by startle or acute stress. Conclusion: Interventions should focus on (a) increasing the supply and quality of pilot frames (e.g., though practicing a variety of situations), (b) increasing pilot reframing skills (e.g., through the use of unpredictability in training scenarios), and (c) improving pilot metacognitive skills, so that inappropriate automatic responses to startle and surprise can be avoided. Application: The model can be used to explain pilot behavior in accident cases, to design experiments and training simulations, to teach pilots metacognitive skills, and to identify intervention methods. © 2017, Human Factors and Ergonomics Society.

The increasing labour shortage of skilled ICT personnel forces SOC and CSIRT organisations to prioritize the services they offer and optimise their workforce development strategies. Our review of currently available frameworks shows that there is no single framework that provides a complete solution to identify the required competencies of SOC and CSIRT personnel based on the services an organisation offers. We therefore introduce the Dutch Cyber Cube Method to combine the strengths of three frameworks published by ENISA, NIST, and GMU. Combining these frameworks allows for a step-wise analysis to identify the services an organisation offers, the work roles contributing to those services, and the associated tasks and competencies. reviewers J.G.M van de Ven (TNO), B. van der Kamp (NCSC), A.C. (Allard) Kernkamp (TNO) in collaboration with NCSC (Nationaal Cyber Security Centrum).

Objectives Many European countries face challenges in long-term care for older people, such as the growing number of older people requiring care, the increasing complexity of their health care problems, and a decreasing workforce that is inadequately prepared. Optimizing the staff and skill mix of health care teams may offer part of the solution for these challenges. The aim of this study was to obtain insight into the development of teams in terms of staff and skill mix, and the influence of staff and skill mix on quality of care, quality of life, and job satisfaction. Methods Seven teams in elderly care in the Netherlands participated in this exploratory case study. From April 2013 to January 2015, a researcher followed the development of the teams, performed observations at the workplace and held interviews with team members, team captains, and (representatives of) clients. Data-analyses were carried out in MAXQDA 11, by coding interviews and analyzing themes. Results During the project, almost all teams became more diverse in terms of staff and skill mix. In general, there was a trend towards adding (more) higher-qualified health care workers (e.g. nurse) to the team, increasing communication with other disciplines, and enhancing skills of lower-qualified team members. A more diverse staff and skill mix had a positive effect on quality of care and quality of life of clients, and on job satisfaction, but only under certain contextual conditions. Important contextual conditions for successful functioning of a diverse team were a shared view of care by all team members, good communication, autonomy for professionals, and a safe team culture. Conclusion A more diverse staff and skill mix, in combination with positive contextual conditions, can result in improved quality of care, quality of life, and job satisfaction. However, a “one size fits all” blueprint for the optimal staff and skill mix, that suits each team and organization, does not exist. This depends on the context, and should be based on the needs of the clients and possible future changes in these needs.