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Exploring Connectedness and Social Translucence in Awareness Systems


These file attachments have been under embargo and were made available to the public after the embargo was lifted on 7 November 2011.

Author: Dadlani Mahtani, P. · Markopoulos, P. (Univ. Eindhoven) · Kaptein, M. · Aarts, E.H.L.
Type:Conference paper
Embargo lifted:2011-11-07
Publisher: ACM (Association for Computing Machinery)
Institution: Philips Research
Source:CHI 2010: 28th Conference on Human Factors in Computing Systems, Atlanta, USA, 10-15 April 2010
Identifier: MS 32.181
Keywords: awareness · awareness systems · context awareness · social connectedness · social presence · social translucence · symmetry
Rights: (c) ACM (Association for Computing Machinery)


This research explores how context sensing and ubiquitous communication media can support remote family members with new ways of caringfor each other using awareness systems. An important design dimension in awareness systems is reflected by the concepts of symmetry andsocial translucence. We explore the effect of ensuring symmetry versus ensuring social translucence upon the social connectedness and the privacy satisfaction that people experience through the use of anawareness system. We built the SoPresenT prototype which uses audioand video technologies to support these concepts. We are currently investigating these through controlled experiments.

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