Repository hosted by TU Delft Library

Home · Contact · About · Disclaimer ·
 

Design guidelines for mobile information and entertainment services based on the Radio538 ringtunes i-mode service case study

Publication files not online:

Author: Kar, E. van de · Maitland, C.F. · Wehn de Montalvo, U.W.C. · Bouwman, H.
Type:article
Date:2003
Publisher: ACM
Place: New York, NY
Institution: TNO Strategie, Technologie en Beleid
Source:5th International Conference on Electronic Commerce, ICEC '03, 30 September - 3 October 2003, Pittsburgh, PA, USA, 413-421
series:
ACM International Conference Proceeding Series
Identifier: 408496
ISBN: 9781581137880
Keywords: Design guidelines · Entertainment services · Inter-organizational networks · Mobile information · Service design · Electronic commerce · Mobile telecommunication systems · Wireless networks

Abstract

The mobile telecommunications industry is undergoing rapid change, which is increasing the interdependency of firms in the sector. Mobile information and entertainment services will be delivered through inter-organizational networks of firms. This means the problems of service design must be resolved in the context of a complex value network. To shed light on these problems we present a case study of a ringtone service and from this develop guidelines for the design of similar services.