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Combining adaptive automation and adaptive teams in a naval command centre

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Author: Greef, T. de · Arciszewski, H.
Type:article
Date:2008
Institution: TNO Defensie en Veiligheid
Source:15th European Conference on Cognitive Ergonomics the Ergonomics of Cool Interaction, ECCE 2008. 16-19 September 2008, Madeira, Portugal
series:
ACM International Conference Proceeding Series
Identifier: 364456
doi: doi:10.1145/1473018.1473047
Keywords: Command and control · Adaptive teams · Levels of cooperation · Adaptive automation · Cognitive engineering · Command centres · Human information processing · Naval ships · Research approach · System supports · Automation · Bionics · Data processing · Ergonomics

Abstract

Motivation - Adaptive teams and adaptive automation promote a flexible work division between humans mutually and between humans and machine in order to overcome limitations in human information processing under highly variable workloads. We wanted to construct a framework that enables both system-supported adaptability in a team and adaptive automation using the same concept. Research approach - A situated iterative cognitive engineering approach was used to establish a set of requirements for the system support of adaptive teams. Findings/Design - A framework that supports a number of different work allocation schemes can be constructed. The schemes are compared using informal narrative descriptions. The framework accommodates the teams currently used in command centres of naval ships and could aid in the adaptability of such teams. Research Limitations/Implications - This study accommodates the hierarchical teams that are common in defence organisations. A re-evaluation is necessary when the model is applied to other organisations. Originality/Value - The research extends the research on adaptive automation with a team-centred design that uses the same concepts for system and team adaptation. Take away message - Adaptive teams and adaptive automation can be combined into a single framework that uses the same concepts for cooperation between users mutually and between users and system that does not unduly complicate the design of the system algorithms.