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IMI - An information system for effective Multidisciplinary Incident Management

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Author: Lee, M.D.E. van der · Vugt, M. van der
Publisher: Royal Flemish Academy of Belgium
Place: Brussels
Institution: TNO Fysisch en Elektronisch Laboratorium
Source:1st International Workshop on Information Systems for Crisis Response and Management, ISCRAM 2004, 3-4 May 2004, Brussels, Belgium, 15-19
Identifier: 513123
Keywords: Physics · Crisis response · Disaster management · Information systems · Command and control systems · Military applications · Daily routines · Distributed operations · Fire department · Incident Management


The field of crisis response and disaster management can be characterized, upon many other factors, by distributed operations, not daily routine work and multidisciplinary aspects. In designing and developing information systems for crisis response these factors need special attention. On behalf of regional emergency services, TNO Physics and Electronics Laboratory designed and guided commissioning of the IMI project (Information System for Multidisciplinary Incident Management). Four regional fire departments in Zuid-Holland decided to develop the information system. The Rotterdam region was selected as project pilot. The IMI-project was carried out with experiences and a background of military command and control where the above three factors also play a major role. In this paper we will elaborate on the reasons behind the design of the functionalities of the IMI-system.