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Conceptual frameworks of individual work performance: A systematic review

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Author: Koopmans, L. · Bernaards, C.M. · Hildebrandt, V.H. · Schaufeli, W.B. · Vet, H.C.W. de · Beek, A.J. van der
Type:article
Date:2011
Source:Journal of Occupational and Environmental Medicine, 8, 53, 856-866
Identifier: 436040
doi: doi:10.1097/JOM.0b013e318226a763
Keywords: Health · behavior · conceptual framework · data base · Embase · human · job performance · Medline · occupation · PsycINFO · review · systematic review · task performance · Human · LS - Life Style · BSS - Behavioural and Societal Sciences

Abstract

Objective: Individual work performance is differently conceptualized and operationalized in different disciplines. The aim of the current review was twofold: (1) identifying conceptual frameworks of individual work performance and (2) integrating these to reach a heuristic conceptual framework. Methods: A systematic review was conducted in medical, psychological, and management databases. Studies were selected independently by two researchers and included when they presented a conceptual framework of individual work performance. Results: A total of 17 generic frameworks (applying across occupations) and 18 job-specific frameworks (applying to specific occupations) were identified. Dimensions frequently used to describe individual work performance were task performance, contextual performance, counterproductive work behavior, and adaptive performance. Conclusion: On the basis of the literature, a heuristic conceptual framework of individual work performance was proposed. This framework can serve as a theoretical basis for future research and practice. Copyright © 2011 by American College of Occupational and Environmental Medicine.