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The occupational safety and health scorecard – a business case example for strategic management

Author: Koper, B. · Moller, K. · Zwetsloot, G.I.J.M.
Institution: TNO Kwaliteit van Leven
Source:Scandinavian journal of work, environment and health, 6, 35, 413-420
Identifier: 279467
Keywords: Balanced Scorecard; business case · Business performance · Cause and effect chain · Human resource management · Occupational safety and health · Organizational performance · Performance indicator · Strategic management


Objective: Human resources and health issues are crucial in terms of corporate competitiveness. However, systematic, continuous and strategically aligned occupational safety and health (OSH) management is scarcely applied in companies. One major reason for this could be the lack of generally accepted and standardised OSH control methods. Our objective was thus to conceptualize a method by which qualitative factors such as human resources and OSH aspects contribute to the performance or value-added layer of an organization. Results: Based on multivariate regression analyses, our main finding was that the Balanced Scorecard approach is an adequate means to control OSH issues in terms of strategic health management. Our analyses demonstrated that health-related interventions contribute significantly to performance aspects such as quality, productivity, absenteeism, and cost reduction. Therefore, the financial impact of health-related aspects / interventions could be demonstrated by means of the OSH scorecard. The conclusions are that the availability and quality of health data within the context of overall corporate performance data needs to be improved in order to bridge OSH-related and performance issues of organisations. This work is licensed under a Creative Commons Attribution 4.0 International License.