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Organizing smart networks and humans into augmented teams

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Author: Neef, R.M. · Rijn, M. van · Keus, D. · Marck, J.W.
Type:article
Date:2009
Publisher: Springer Verlag
Place: Berlin : [etc]
Institution: TNO Defensie en Veiligheid
Source:Proceedings of the 8th International Conference on Engineering Psychology and Cognitive Ergonomics - EPCE 2009 - Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009, 213-233
series:
Lecture Notes In Computer Science
Identifier: 273965
doi: doi:10.1007/978-3-642-02728-4_23
Keywords: Command and control · Sensor networks · Networked adaptive interactive hybrid systems · Augmented teams · Man machine interactions · Adaptive autonomy · Task delegation

Abstract

This paper discusses the challenge of turning networks of sensors, computers, agents and humans into hybrid teams that are capable, effective and adaptive. We propose a functional model and illustrate how such a model can be put into practice, and augment the capabilities of the human organization. We specifically focus on the interaction between the human and artificial part of the system, with specific attention to task delegation, role adjustment and adaptive autonomy. In this paper, we introduce the main concepts and report on observations from initial experiments.