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The relationship of on-call work with fatigue, work-home interference, and perceived performance difficulties

Author: Ziebertz, C.M. · Hooff, M.L.M. van · Beckers, D.G.J. · Hooftman, W.E. · Kompier, M.A.J. · Geurts, S.A.E.
Source:BioMed Research International
Identifier: 526300
doi: doi:10.1155/2015/643413
Article number: 643413
Keywords: Workplace · Age · Aged · Compensation · Cross-sectional study · Fatigue · Female · Gender · Household · Human · Job experience · Job performance · Job satisfaction · Job stress · Leisure · Major clinical study · Male · Marriage · Occupation and occupation related phenomena · Occupational exposure · On call work · Personal autonomy · Progeny · Social support · Work home interference · Work and Employment · Healthy Living · Life · WHC - Work, Health and Care · ELSS - Earth, Life and Social Sciences


This study examined the relationship between on-call duty exposure (active and total on-call hours a month, number of calls per duty) and employees’ experiences of being on-call (stress due to unpredictability, ability to relax during inactive on-call periods, restrictions during on-call duties, on-call work demands, and satisfaction with compensation for on-call duties) on the one hand and fatigue, strain-based and time-based work-home interference (WHI), and perceived on-call performance difficulties (PPD) on the other hand. Methods. Cross-sectional survey data were collected among a large heterogeneous sample of Dutch employees (N=5437). The final sample consisted of 157 on-call workers (23–69 years, 71% males). Data were analyzed by means of hierarchical regression analyses (controlling for age and job characteristics). Results. Differences in on-call work exposure were not systematically related to fatigue, WHI, and PPD (all p’s 0.50). The experience of being on-call explained a medium proportion of the variation in fatigue and strain-based WHI and a medium to large proportion of the variation in time-based WHI and PPD over and above the control variables. Conclusions. Our results suggest that it is employees’ experience of being on-call, especially the experience of stress due to the unpredictability, rather than the amount of exposure, that is related to fatigue, WHI, and perceived on-call performance difficulties.