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Formal analysis of empirical traces in incident management

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Author: Hoogendoorn, M. · Jonker, C.M. · Maanen, P.P. van · Sharpanskykh, A.
Type:article
Date:2008
Institution: TNO Defensie en Veiligheid
Source:Reliability Engineering and System Safety, 10, 93, 1422-1433
Identifier: 23777
doi: doi:10.1016/j.ress.2007.11.001
Keywords: Informatics · Automated evaluation · Formal analysis · Incident management · Automation · Disasters · Error analysis · Formal methods · Automated evaluation · Formal analysis · Incident management · Organizational structures · Decision making · emergency management

Abstract

Within the field of incident management split second decisions have to be made, usually on the basis of incomplete and partially incorrect information. As a result of these conditions, errors occur in such decision processes. In order to avoid repetition of such errors, historic cases, disaster plans, and training logs need to be thoroughly analysed. This paper presents a formal approach for such an analysis that pays special attention to spatial and temporal aspects, to information exchange, and to organisational structure. The formal nature of the approach enables automation of analysis, which is illustrated by case studies of two disasters. © 2007 Elsevier Ltd. All rights reserved Keywords: Incident management; Formal analysis; Automated evaluation