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A Business Process Framework and Operations Map for Maritime Autonomous and Unmanned Shipping: MAUSOM

Author: Bastiaansen, H.J.M. · Lazovik, E. · Breejen, E. den · Broek, J.
Publisher: Institute of Physics Publishing
Source:Journal of Physics: Conference Series, International Maritime and Port Technology and Development Conference, and the 2nd International Conference on Maritime Autonomous Surface Ships, MTEC/ICMASS 2019, 13 November 2019 through 14 November 2019
Identifier: 871897
doi: doi:1/012017
Article number: 12017
Keywords: Cost effectiveness · Job analysis · Enhanced telecom operations map (eTOM) · Functional capabilities · Functional decomposition · Hierarchical task analysis · Passenger transport · Research communities · Shipping operations · Telecommunication sector · Ships


Maritime autonomous and unmanned shipping have considerable potential for cost-effective and safe cargo or passenger transport and other maritime operations. Such a manner of shipping will introduce operations chains with new roles and responsibilities. Widescale adoption requires an agreed upon overarching business process framework and operations map. Therefore, this paper introduces MAUSOM: the Maritime Autonomous and Unmanned Shipping Operations Map. Within the maritime industry and research community MAUSOM can be used as a shared blueprint for (re-)designing the operations processes and for defining the supporting functional capabilities. Furthermore, it structures the task allocation process to identify those tasks that can and those that (currently) cannot be allocated to software modules. Furthermore, it enables the definition of the data models needed for the overall system design. The MAUSOM methodology is based on the similar and successful enhanced Telecom Operations Map (eTOM) framework approach from the telecommunication sector [11]. MAUSOM uses Hierarchical Task Analysis (HTA), which has a long tradition as human factors' functional decomposition method for engineering maritime operations. This paper describes MAUSOM, the benefits of its standardization and adoption for various stakeholders in the maritime shipping operations chain and addresses its development and deployment governance aspects. © Published under licence by IOP Publishing Ltd.