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Lost in persuasion A multidisciplinary approach for developing usable, effective, and reproducible persuasive technology for health promotion

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Author: Blanson Henkemans, O.A. · Empelen, P. van · Paradies, G.L. · Looije, R. · Neerincx, M.A.
Type:article
Date:2015
Publisher: Institute of Electrical and Electronics Engineers Inc.
Source:PervasiveHealth 2015 - 9th International Conference on Pervasive Computing Technologies for Healthcare, At Istanbul, Turkey, 49-56
Identifier: 526160
doi: doi:10.4108/icst.pervasivehealth.2015.259161
ISBN: 9781631900457
Article number: 7349377
Keywords: Health · Behavioral research · Computation theory · Health · Health care · Systems engineering · Behaviour changes · Cognitive engineering · Evaluation · Evidence-based · Multi-disciplinary approach · Persuasive technology · Technical features · Usability · Ubiquitous computing · Healthy for Life · Healthy Living · Life Human & Operational Modelling · LS - Life Style HOI - Human Behaviour & Organisational Innovations · ELSS - Earth, Life and Social Sciences

Abstract

Despite its acknowledged benefits for health promotion, the full potential of persuasive technology is not (yet) reached in regard to usability, effectiveness, and reproducibility. It often lacks an effective combination of technical features and behavior change strategies. This paper presents a multidisciplinary approach, addressing both aspects. It builds on the frameworks of situated Cognitive Engineering and Intervention Mapping. The approach generates building blocks from theory originating from different relevant disciplines; it specifies change objectives and requirements, described in the context of use, for intervention (strategy) and interaction (technology); it evaluates process, effect and impact, whereby claims on interaction and intervention are validated. To cope with language barriers between developers from different disciplines, the approach is presented as a guideline, illustrated with a case study. This approach is expected to contribute to a sound design rationale, a broad reach and ongoing use of the technology, and larger results in regard to health promotion.