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Self-synchronization in networked teams : Initializing and monitoring interteam collaborations.

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Author: Bezooijen, B.J.A. van · Essens, P.J.M.D.
Type:article
Date:2008
Institution: TNO Defensie en Veiligheid
Source:52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008, 22 September 2008 through 26 September 2008, New York, NY. Conference code: 77698, 1, 473-477
Identifier: 280024
ISBN: 9781605606859
Keywords: Air defence · Complex operations · Critical elements · Data collection · In-line · In-network · Networked collaboration · Networked environments · Self synchronization · Team performance · Training teams · Ergonomics

Abstract

Networked teams do not only have to make decisions that are in line with the overall goal, but face additional problems because teams have to synchronize decisions and actions with other teams in the network, Experiments have demonstrated that training teams for collaborating with other teams improves team performance, This study aims to explore how existing teams synchronize decisions and actions in networks. Four air defence teams with different levels of experience to work in a networked environment completed two scenarios, in which teams had the authority to engage in collaborations with another team in the network. Results indicate that experience is an important factor for initialising and monitoring interteam collaborations. The naturalistic character of the study prevents direct generalization, but the detailed and systematic data collection provides more insight in the critical elements of networked collaboration in complex operations.