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Adaptive work-centered and human-aware support agents for augmented cognition in tactical environments

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Author: Neef, R.M. · Maanen, P.P. van · Petiet, P. · Spoelstra, M.
Type:article
Date:2009
Institution: TNO Defensie en Veiligheid
Source:5th International Conference on Foundations of Augmented Cognition, FAC 2009, Held as Part of HCI International 2009, 19 - 24 July 2009, San Diego, CA., 68-77
series:
Lecture Notes in Computer Science, Foundations of Augmented Cognition. Neuroergonomics and Operational Neuroscience
Identifier: 352066
doi: doi:10.1007/978-3-642-02812-0_9
Keywords: Defence

Abstract

We introduce a support system concept that offers both work-centered and human-aware support for operators in tactical command and control environments. The support system augments the cognitive capabilities of the operator by offering instant, personalized task and work support. The operator obtains support by entering into a collaborative agreement with support agents. Such an agreement creates opportunities to establish adaptive capabilities and human-aware support features. We describe the concept in and propose an experimental design to evaluate its effectiveness in tactical environments.