Print Email Facebook Twitter Can We Make Sense of the Notion of Trustworthy Technology? Title Can We Make Sense of the Notion of Trustworthy Technology? Author Nickel, P.J. Franssen, M.P.M. Kroes, P. Faculty Technology, Policy and Management Department Values and Technology Date 2010-09-17 Abstract In this paper we raise the question whether technological artifacts can properly speaking be trusted or said to be trustworthy. First, we set out some prevalent accounts of trust and trustworthiness and explain how they compare with the engineer’s notion of reliability. We distinguish between pure rational-choice accounts of trust, which do not differ in principle from mere judgments of reliability, and what we call “motivation-attributing” accounts of trust, which attribute specific motivations to trustworthy entities. Then we consider some examples of technological entities that are, at first glance, best suited to serve as the objects of trust: intelligent systems that interact with users, and complex socio-technical systems. We conclude that the motivation-attributing concept of trustworthiness cannot be straightforwardly applied to these entities. Any applicable notion of trustworthy technology would have to depart significantly from the full-blown notion of trustworthiness associated with interpersonal trust. Subject artificial intelligencetrusttrustworthinesstechnologysocio-technical systems To reference this document use: http://resolver.tudelft.nl/uuid:5f781600-d4ec-4135-880f-c4c226ffbda5 DOI https://doi.org/10.1007/s12130-010-9124-6 Publisher Springer Verlag ISSN 0897-1986 Source Knowledge, Technology and Policy, 23 (3-4), 2010 Part of collection Institutional Repository Document type journal article Rights (c) 2010 The Author(s). This article is published with open access at Springerlink.com Files PDF nickel2010.pdf 190.62 KB Close viewer /islandora/object/uuid:5f781600-d4ec-4135-880f-c4c226ffbda5/datastream/OBJ/view