MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

Lomas, J.D. (TU Delft Design Aesthetics)
van der Maden, W.L.A. (TU Delft Design Aesthetics)

van der Bijl-Brouwer, Mieke (editor)

2021

“My Wellness Check” is a well-being assessment system designed to support wellbeing feedback loops within large organizations, like universities. In this paper, we present a narrative describing the human-centred design process used to develop a context-sensitive well-being feedback system within a large technical university during the COVID-19 pandemic. We share quantitative and qualitative findings from the first two feedback cycles, where well-being assessments were sent to over 30,000 students and staff. By involving community members and decision-makers in the qualitative data analysis, we successfully translated results into administrative policy and community action. Our ongoing design research project highlights the desirability and feasibility of well-being feedback loops within large complex systems.

Well-being
designX
complex socio-technical systems
cybernetics

http://resolver.tudelft.nl/uuid:6032ebbf-8835-43b8-8aca-7522b9ef9134

978-94-6366-507-0

Proceedings of Relating Systems Thinking and Design (RSDX) Symposium.

Relating Systems Thinking and Design 2021 Symposium (RSD10), 2021-11-02 → 2021-11-06, Faculty of Industrial Design Engineering, TU Delft, Delft, Netherlands

Institutional Repository

conference paper

© 2021 J.D. Lomas, W.L.A. van der Maden