Print Email Facebook Twitter A Cognitive Assistant for Operators: AI-Powered Knowledge Sharing on Complex Systems Title A Cognitive Assistant for Operators: AI-Powered Knowledge Sharing on Complex Systems Author Kernan Freire, S. (TU Delft Internet of Things) Panicker, Sarath (Cognizant) Ruiz Arenas, S. (Universidad EAFIT) Rusak, Z. (TU Delft Internet of Things) Niforatos, E. (TU Delft Internet of Things) Date 2023 Abstract Operating a complex and dynamic system, such as an agile manufacturing line, is a knowledge-intensive task. It imposes a steep learning curve on novice operators and prompts experienced operators to continuously discover new knowledge, share it, and retain it. In practice, training novices is resource-intensive, and the knowledge discovered by experts is not shared effectively. To tackle these challenges, we developed an AI-powered pervasive system that provides cognitive augmentation to users of complex systems. We present an AI cognitive assistant that provides on-the-job training to novices while acquiring and sharing (tacit) knowledge from experts. Cognitive support is provided as dialectic recommendations for standard work instructions, decision-making, training material, and knowledge acquisition. These recommendations are adjusted to the user and context to minimize interruption and maximize relevance. In this article, we describe how we implemented the cognitive assistant, how it interacts with users, its usage scenarios, and the challenges and opportunities. Subject Artificial intelligenceagile manufacturingcognitive assistantknowledge sharingcontinuous learning To reference this document use: http://resolver.tudelft.nl/uuid:8839abe4-e597-4355-8f1d-84e2b2ef2a3d DOI https://doi.org/10.1109/MPRV.2022.3218600 Embargo date 2023-09-23 ISSN 1536-1268 Source IEEE Pervasive Computing, 22 (1), 50-58 Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type journal article Rights © 2023 S. Kernan Freire, Sarath Panicker, S. Ruiz Arenas, Z. Rusak, E. Niforatos Files PDF A_Cognitive_Assistant_for ... ystems.pdf 2.5 MB Close viewer /islandora/object/uuid:8839abe4-e597-4355-8f1d-84e2b2ef2a3d/datastream/OBJ/view