Shift and Blend

Shift and Blend: Understanding the hybrid character of computing artefacts on a tool-agent spectrum

Rozendaal, M.C. (TU Delft Human Information Communication Design)
van Beek, E. (TU Delft Applied Ergonomics and Design)
Haselager, Pim (Radboud Universiteit Nijmegen)
Abbink, D.A. (TU Delft Human-Robot Interaction)
Jonker, C.M. (TU Delft Interactive Intelligence)

2020

In the context of human-agent interaction, we see the emergence of computational artefacts that display hybridity because they can be experienced as tools and agents. In this paper we propose a tool-agent spectrum as an analytical lens that uses ‘intention’ as a central concept. This spectrum aims to clarify how a computational object can change from being conducive to the intentions of others (‘tool’) to appearing to have intentions of its own (‘agent’), or vice versa. We have applied this analytical lens to unravel people’s experiences in two hybrid cases; guide dogs as a living mobility aid for the visually impaired and an experimental wearable object named “BagSight” as a rudimentary artificial
counterpart. We compared both cases through the lens of a toolagent spectrum and elaborate on these results by discussing some of the principles by which computational artefacts can shift across the spectrum. We conclude by discussing the limitations of this study and provide suggestions for future work.

Hybridity
interaction design
computational artefacts
tool-agent spectrum
intention

http://resolver.tudelft.nl/uuid:b84a37d4-0ee2-4a77-86b6-4ab0b4b6b031

https://doi.org/10.1145/3406499.3415066

Association for Computing Machinery (ACM), New York

2021-05-31

978-1-4503-8054-6

HAI 2020 - Proceedings of the 8th International Conference on Human-Agent Interaction

International Conference on Human-Agent Interaction (Virtual Event), 2020-11-10 → 2020-11-13, New York, NY, United States

HAI 2020 -Proceedings of the 8th International Conference on Human-Agent Interaction

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Institutional Repository

conference paper

© 2020 M.C. Rozendaal, E. van Beek, Pim Haselager, D.A. Abbink, C.M. Jonker