Title
Are men from Mars, women from Venus? Investigating the determinants behind the intention to use fully automated taxis
Author
Zhu, Yonghan (Southwest University of Political Science and Law)
Janssen, M.F.W.H.A. (TU Delft Engineering, Systems and Services) 
Pu, Chengyan (Zhejiang University)
Department
Engineering, Systems and Services
Date
2024
Abstract
Acceptance by customers is key to the success of shared autonomous vehicles (SAVs). However, only a small group of early technology-savvy customers currently use such vehicles, while the general population does not. Based on the Unified Theory of Acceptance and Use of Technology, Theory of Perceived Risk, and perceived threat of unemployment combined with knowledge of automated vehicles, this research develops an integrated model to investigate the determinants behind the intention to use fully automated taxis. Furthermore, it tested the differences between gender. Through the analysis of 539 samples, the findings showed that performance expectancy, effort expectancy, social influence, and knowledge of automated vehicles positively influence acceptance intention, while perceived safety risk and the perceived threat of unemployment were negatively related to behavioral intention. Moreover, effort expectancy, social influence, and perceived safety risk showed greater influence on females, while knowledge of automated vehicles exerted stronger effects on males.
Subject
Fully automated taxi
Gender differences
SAV acceptance
TPR
UTAUT
To reference this document use:
http://resolver.tudelft.nl/uuid:db28aa9c-6a1b-4b1b-94e9-9e4257febb86
DOI
https://doi.org/10.1080/19427867.2024.2310336
Embargo date
2024-07-30
ISSN
1942-7867
Source
Transportation Letters: the international journal of transportation research
Bibliographical note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
Part of collection
Institutional Repository
Document type
journal article
Rights
© 2024 Yonghan Zhu, M.F.W.H.A. Janssen, Chengyan Pu