The value of FM for a healthy urban environment; application of the FM Value Map to Urban FM

The value of FM for a healthy urban environment; application of the FM Value Map to Urban FM

Wijnja, Jaap (Hanze University of Applied Sciences Groningen)
Nijkamp, Jeannette (Hanze University of Applied Sciences Groningen)

2022-06-15

Background and aim - Facility management is the art of facilitating the core process of a company, providing an inspiring and healthy environment for both employees and clients. When the perspective would be broadened from healthy buildings to healthy cities, what value could be added by an “Urban FM” approach, facilitating living in a city, striving to offer a healthy and inspiring urban environment? In 2010 the FM Value Map was introduced, offering a conceptual framework that can be used in general, to provide a better understanding of the value and contributions of FM to a business and its surroundings. The aim of this paper is to discuss if the FM Value Map can also be used as a conceptual framework to understand and explain how Urban FM can contribute to a healthy and inspiring urban environment. Methods - The FM Value Map was applied to the Molukkenpark, an urban park in a Groningen neighbourhood. To fill in the model, desk research was combined with the findings from interviews and attentive observations of phenomena related to facility management and management of the urban environment. Results - Insight into the applicability of the FM Value Map from an Urban FM perspective. Originality - This is the first time that the FM Value Map is tested concerning Urban FM. Practical or social implications - The results are relevant for the development of the (Urban) FM profession and the curricula of education in the fields of FM and the built environment. Type of paper - Research paper (short).

Urban management
Facility management
Urban facility management
Healthy cities
City Parks
Added value
FM Value Map

https://doi.org/10.4233/uuid:e0a0595d-1c5d-4edd-b1a0-9e9dcd99ddc6

Conference proceedings

conference paper

(c) the authors