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Kolfschoten, G.L. (author), Grünbacher, P. (author), Briggs, R.O. (author)A key task of a professional facilitator is to assure the quality of the knowledge products created through collaborative effort. To manage the quality of the knowledge a group generates, facilitators attend to, judge, and question the quality of the contributions a group makes, the decisions it makes and the commitments its members make toward...journal article 2011
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Kolfschoten, G.L. (author), Briggs, R.O. (author), De Vreede, G.J. (author), Jacobs, P.H.M. (author), Appelman, J.H. (author)Organizations increasingly use collaborative teams in order to create value for their stakeholders. This trend has given rise to a new research field: Collaboration Engineering. The goal of Collaboration Engineering is to design and deploy processes for high-value recurring collaborative tasks, and to design these processes such that...journal article 2006