Preparing to be unprepared: Training for resilience

Training methods for operators working under high pressure and in dynamic, unpredictable settings could benefit from a focus on resilience. In such settings, formal training often focuses on procedural conformity to train for particular scenarios, but resilient performance taps into a wider experience base and often more tacit skills. In this...

Modeling safety culture as a socially emergent phenomenon: A case study in aircraft maintenance

Safety culture is often understood as encompassing organizational members’ shared attitudes, beliefs, perceptions and values associated with safety. Safety culture theory development is fraught with inconsistencies and superficiality of measurement methods, because the dynamic and political nature of culture is often ignored. Traditionally,...

When to STAMP? A case study in aircraft ground handling services

In this paper we show that safety analysis using the STAMP causation model is limited in the extent to which it appreciates complex dynamics of safety. When the STAMP is applied as management tool, controls may be introduced too soon in the analysis since it is necessary to understand emergent behaviour first. Emergent behaviour can be studied...

Modeling safety culture as a socially emergent complex systems phenomenon: a case study in aircraft maintenance