A Multi-Criteria Analysis on Digitizing Services in the Port of Rotterdam

The purpose of this master thesis was to explore in which way the service of Vopak Agencies could be digitized and be accepted by the client the most.

Perception Based Decision-making for Public Transport Investments

Perception based analysis to add any value in the decision making process. Nowadays, a CBA is used to assess large infrastructure projects. However, this method has its disadvantages and perhaps another method can add more value in the decision-making process of public transport investments. This thesis investigates whether a perception-based...