Implementing Business Model Innovation: Human and organisational perspectives

Although business model innovation (BMI) can create a firm's competitive advantage and enhance its performance, many small and medium-sized enterprises (SMEs) fail to obtain the expected outcomes when innovating their business model. BMI leads to irreversible fundamental changes in key components of a company's business model, which means it...

A Context-Aware m-Health Application: Towards a Design Model for Developing Rural Areas

Serving the Poor: Designing a Mobile Service Platform for Smallholder Farmer Inclusion in Global Value Chains

The starting point for this research was the rapid proliferation of mobile devices, which had covered 95% of the world’s population by 2014. This research addresses the role of multi-sided mobile service platforms in improving the lives of smallholder farmers, who make up a large proportion of the world’s poor. The mobile phone has the potential...

The Alignment of Business Model and Business Operations within Networked-­Enterprise Environments

For a long time, technology has served as a silver bullet to gain a sustainable competitive advantage and to outperform the competitors. However, access to and exploitation of technologies gradually becomes a commodity, hence a less powerful resource to be leveraged to a competitive edge. Instead, companies increasingly are captivated by the...

The impact of the policy mix on service innovation: The formative and growth phases of the sectoral innovation system for internet video services in the Netherlands

Governing mobile service innovation in co-evolving value networks

Mobile service innovation requires a broad set of resources and capabilities that are not controlled by one single actor. Equipment manufacturers, operators, content providers and application developers have to work together in so-called value networks in order to develop and offer services to end-users. There is serious debate as to how the...