A Lexicon for Product Experience Related Communication

In this thesis, product experiences were analyzed in human-product interaction context. The terminology to describe product experiences were gathered and grouped with the studies carried out during the thesis. The conceptual network of product experiences were attempted to establish with examining the stages of human-product interaction. The...

Co-creation in Volunteer management: Increasing volunteer participation at the Dutch WWF using a co-creation strategy

This qualitative study developed a co-creation model for the Dutch WWF to increase the volunteer participation of their Action Team. The Design Research project consist of a literature analysis generating a theoretical framework for implementing co-creation in volunteer management and identified key elements in volunteer participation. A case...