Improving the airport landside connectivity through the Internet of Things

Flying comes with many responsibilities for both the airport and the passenger. One of the responsibilities for the passenger is to be on time at the airport. In case of delays or disruptions, passengers are required to be provided with alternatives to be able to catch their flight on time. The airport is responsible for offering the best...

Defining wayfinding design principles for the new Amsterdam Airport Schiphol pier & terminal, through conceptual design as a case study

A new pier and terminal at Amsterdam Schiphol Airport provides the opportunity for Schiphol Group to review aspects of design at the current terminal and innovate. One of these aspects is information & wayfinding (I&W). Wayfinding is closely related to the overall satisfaction of passengers at the airport, and therefore an essential part of...