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Zhilin, S. (author), Janssen, M.F.W.H.A. (author)In Open Source Urbanism (OSU) citizens self-organize and create Do-It-Yourself (DIY) urban designs to address societal problems. Self-organized citizens develop these designs, but there is no support for the design process based on the co-creation and involvement of citizens. The latter are mainly non-experts. Three aspects characterize OSU: ...conference paper 2023
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Ramadhan, M.G. (author), Janssen, M.F.W.H.A. (author), van der Voort, H.G. (author)The transformation toward the use of data analytics requires overcoming many challenges. Nevertheless, the interconnections between the challenges are unclear. Gaining knowledge about these interconnections is important to prioritize strategies that aim to stimulate the transformation. This paper unravels the relationship among Audit Analytics ...conference paper 2023
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van Golden, Simone L. (author), Janssen, M.F.W.H.A. (author), Kievit, Henk (author)Since digital opportunities will continue altering business models, organizations need to formulate and execute digital strategies to sustain long-term value. A digital strategy is governed by the organization’s board. A board consists of executive and non-executive members, whereas in a two-tier system, the non-executive members form a...conference paper 2023
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Janssen, M.F.W.H.A. (author)Governments are confronted with all kinds of changes in their digital environment, such as pandemics, fake news, and security breaches. These changes come with many uncertainties and are hard to predict, whereas decisions need to be made quickly to avoid a negative impact. Adaptive governance embraces uncertainty and complexity by enabling...conference paper 2022
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Lemke, Florian (author), Janssen, M.F.W.H.A. (author), Draheim, Dirk (author)The need for standardized and visualized performance monitoring on a wide range of topics has become apparent in recent years. In the public sector, there has been an increase in the number of dashboards to create transparency into the progress. Yet, the design of dashboards encounters many challenges ranging from technical to social. The goal...conference paper 2022
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Nouws, S.J.J. (author), Janssen, M.F.W.H.A. (author), Dobbe, R.I.J. (author)Algorithmic systems used in public administration can create or reinforce digital cages. A digital cage refers to algorithmic systems or information architectures that create their own reality through formalization, frequently resulting in incorrect automated decisions with severe impact on citizens. Although much research has identified how...conference paper 2022
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Rukanova, B.D. (author), Tan, Y. (author), Ubacht, J. (author), Molenhuis, Marcel (author), Heijmann, Frank (author), Bosch, Han (author), Palaskas, Zisis (author), Chen, Hao (author), Männistö, Toni (author), Ratnasari, Ade (author)The international trade flow of e-commerce goods have reached unprecedented volumes. Ensuring undisrupted flow of cross-border eCommerce goods has become one of the top priorities for customs administrations around the world. Customs has a role in safeguarding public values such as safety and security, revenue collection, and stimulation of the...conference paper 2021
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Hofman, Wout (author), Migeotte, Jonathan (author), Labare, Mathieu L.M. (author), Rukanova, B.D. (author), Tan, Y. (author)With the rise of data analytics use in government, government organizations are starting to explore the possibilities of using business data to create further public value. This process, however, is far from straightforward: key questions that governments need to address relate to the quality of this external data and the value it brings. In the...conference paper 2021
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Wouters, Stijn (author), Janssen, M.F.W.H.A. (author), Crompvoets, Joep (author)Different actor roles in inter-organizational digital public services are often neither understood nor acknowledged. This can result in challenges regarding the proper design and result in a lack of adoption of these services. In the literature, there exist various taxonomies outlining roles such as users, consumers or co-creators, although...conference paper 2021
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Di Staso, D. (author), Kleiman, F. (author), Crompvoets, Joep (author), Janssen, M.F.W.H.A. (author)The implementation of open data policies requires the efforts of many public employees across different levels of government, who may be unaware of the benefits and risks of open data. Serious games have demonstrated potential for training in a professional environment. For this research, a collaborative digital serious game about open data...conference paper 2021
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Shishkov, Boris (author), Hristozov, Stefan (author), Verbraeck, A. (author)We observe a world of increasing anxiety due to natural and man-made disasters, pandemics, andmilitary conflicts. Such disruptive events lead to decreased infrastructure and personnel availability; still, infrastructure and personnel are essential for keeping society running, and for addressing the effects of disruptions. We argue that drone...conference paper 2020
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van Loenen, B. (author), Mansourian, A. (author), Welle Donker, F.M. (author)In this 2 hour workshop the experiences of the geographic data domain will be shared with the open data research & education community to promote and strengthen active innovative learning and teaching in both worlds. The domain of geographic data can be considered as one of the front running in open data. Over the past two decades, many...conference paper 2020
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van Loenen, B. (author), Welle Donker, F.M. (author), Zuiderwijk-van Eijk, A.M.G. (author), Tutic, Drazen (author), Alexopoulos, Charalampos (author)Open data initiatives have resulted in greater availability of data, thereby realising ambitions such as improved efficiency and effectiveness of public services, increased transparency, accountability and citizen participation, and economic and social value creation. Open data research is a crucial component in creating and accelerating...conference paper 2020
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Susha, I. (author), Flipsen, M. (author), Agahari, W. (author), de Reuver, Mark (author)Data has become a core asset, as well as a “management fashion”, of our time. It brings about unprecedented opportunities for data-driven decision making and innovation in various spheres of public life. This concerns data held by governments, as well as companies, academic institutions, non-profits, and citizens. In our study we investigate a...conference paper 2020
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Luthfi, A. (author), Rukanova, B.D. (author), Molenhuis, Marcel (author), Janssen, M.F.W.H.A. (author), Tan, Y. (author)Open government data initiatives are part of the endeavor process of governments to show that they are accountable and transparent organizations. Opening more datasets to external data analytics providers or other government organizations holds the potential to help governments to improve their processes by promoting a better understanding and...conference paper 2020
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Rukanova, B.D. (author), Zuiderwijk-van Eijk, A.M.G. (author), Das, Moorchana (author), Tan, Y. (author), Männistö, Toni (author)Collective data analytics capability building offers opportunities for government organizations to develop capabilities that would be difficult to develop on their own. However, research on that topic is scarce and there is still a limited understanding of how collective data analytics capability building processes contribute to the value...conference paper 2020
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Crusoe, Jonathan (author), Zuiderwijk-van Eijk, A.M.G. (author), Melin, Ulf (author)Previous research on Open Government Data (OGD) struggles with synthesising a holistic perspective of OGD systems. A perspective that has dealt with vast, complex systems is public utility. Public utilities are, for example, water supply networks and electric power grids. This study explores what we can learn from a public utility perspective...conference paper 2020
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Tangi, Luca (author), Janssen, M.F.W.H.A. (author), Benedetti, Michele (author), Noci, Giuliano (author)The introduction of ICT is requiring public administrations to transform their organizations to take advantage of these technologies. Despite its significance, no studies so far collected quantitative evidence on (i) how and the extent to which this transformation is currently underway and (ii) which drivers and barriers are hindering and...conference paper 2020
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Gao, Y. (author), Janssen, M.F.W.H.A. (author)Open government data initiatives have gained popularity around the world. Artificial Intelligence (AI) has the potential to make better use of data. Combining the OGD and AI is crucial to generate more value from data. In this paper we investigate what kind of value was generated through AI and how. A context-input-process-output/outcome ...conference paper 2020
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Wouters, Stijn (author), Janssen, M.F.W.H.A. (author), Crompvoets, Joep (author)Governments aim to digitalize public services. Whereas initially they worked in isolation, nowadays they increasingly link different building blocks together to realize integrated public services. This evolution poses challenges concerning the governance of public services. The purpose of this paper is to identify governance challenges in...conference paper 2020
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