Towards a better understanding of mediation in the construction sector: a grounded theory approach: Explorative and qualitative research on contributing factors to mediation processes in Dutch construction projects

Context <br/>Projects in the construction sector are known for their high complexity. Due to this complexity, disputes in construction are close to inevitable. While these disputes can lead to major project delays and financial costs, they demand for a resolution. Juridical resolution methods like litigation and arbitration have found to be...