Improving Knowledge Management by means of Lean Thinking: A case study of project Lessons Learned exchange at the Engineering department of Janssen Biologics

Many of the activities carried out by organizations are performed by project teams. Product launches, new systems and processes, as well as their maintenance, are often implemented through project-based activities. Making these activities successful requires a long list of criteria, which heavily depend on effective use of a company's knowledge...

Rethinking lessons learned processes

Lessons learned are one way to retain experience and knowledge in project-based organizations, helping them to prevent reinventin,g the wheel or to repeat past mistakes. However, there are several challenges that make these lessonts learned processes a challenging endeavor. These include capturing knowledge about project mai!Iagement, allowing...

Knowledge management improvements at KPMG: An assessment of the knowledge channels at a large knowledge intensive organization

An assessment at a large knowledge intensive organization to improve their knowledge management system to be faster and more accurate. This thesis shows the analysis to come to recommendations for KPMG on how to improve their KMS. The result is an overview of knowledge channels KPMG can use to increase speed and accuracy. The analyses are done...