Shaping KLM X-Flights: Creating co-design with cabin crew, passengers and startups in the airline industry, to facilitate test flights

The identified problem KLM has, is a knowledge gap between KLM employees in middle and higher management and KLM’s frontline staff (FLS). New ideas or processes are created at KLM’s headquarters by ‘thinkers’, while these new ideas or processes need to be executed and iterated by front live staff, ‘do-ers’. By involving startups in their...

Cooperative work generation via a brand of sustainable jewelry for the Dutch market

Aiming to boost the artisanal work and legal mining in Colombia, this project is focused on the creation of a brand for sustainable handmade jewelry, the collaborative work between Dutch and Colombian designers, and the strategy to successfully implemente it in the Netherlands. The first phase is the conception, which analyses both the Colombian...