Making the user really matter – a test case from Delft

How do you become even more successful if you are already successful? That is a question that TU Delft Library asks itself regularly. In the last few years, it has seen that its transformation into a library learning centre was a good move, but there is more. Even more focus can be on the client, that is the choice that the library made last...

Persona?based development of a new discovery system using MERESCO open?source components

Sophie and Rogier are students at Delft University of Technology. Sophie is a master student of Architecture. She searches for information mostly to get inspired. Sometimes she’s looking for a specific book and uses Amazon first, because she knows what the cover looks like, but can’t remember the author or title. Rogier is writing his master’s...