Enhancing Supplier Retention on the Peerby Go platform

Peerby Go is a peer-to-peer platform on which people can rent stuff (demanders) and rent out their stuff (suppliers). For suppliers, the current experience is not optimally designed for repeated usage. By implementing motivational feedback elements for suppliers, the experience is steered towards long-term usage and in effect stimulates supplier...

Building thriving communities: To realize The Things Network's mission of building a global, open and crowdsourced Internet of Things network

The Things Network is on a mission to build a global, open and decentralized Internet of Things network that allows devices to be connected to the Internet. Building an Internet of Things network is a challenging task that requires a group of people to work together. Groups, consisting of people that join forces to realize the network in a...

GAME ON: Using game elements to stimulate environmentally friendly driving

The company (WeGo a provider of a total solution for corporate passenger car fleets) wanted ways in which they could keep their leading position, their client (municipality of Amsterdam) needed ways to fulfill their sustainability targets and the users (the employees) are unaware of the impact their driving behavior has on their carbon footprint...

Gamification in service training for empathy

‘How can front-line staff and their leaders be motivated intrinsically/ extrinsically to steer a behavioural change that facilitates empathic customer understanding among front-line staff and creates meaningful interactions with customers?’ – this is the underlying question behind the work done towards this report. By leveraging digital tools,...

Gamifying Remote Control Crane Operation in the Port of Rotterdam

The Europe Container Terminals in the Port of Rotterdam is using Remote Control Crane Operation to increase the overall productivity of so called ship-to-shore cranes that (un)load incoming container ships. With Remote Controlled Operation (RCO) the operators are no longer positioned in a cabin high in the sky, but operate the crane behind a...

Improving training for climbers by enhancing explorative climbing in indoor climbing gyms

Climbing indoors is growing in popularity and is even considered to be included in the Olympic games of 2020 in Japan. Despite the fact that numerous new climbing gyms are being built, there has been little innovation in the gyms themselves. For decades, climbing gyms have wooden walls with plastic holds screwed onto them, and the question...

PLEX as input and evaluation tool in persuasive game design: Pilot study

One of the main objectives in game design is to create game experiences that enhance the motivation to start and continue to play the game. To gain insight into which game experiences can be evolved by the game, designers have been using PLEX cards in the user input phase or in the product evaluation phase of the design process. However, to our...

Improving the Experience of Lumbar Puncture for Children

This report presents a six month project executed for the pediatric hospital Sant Joan de Déu in Barcelona, to improve the experience of lumbar puncture for children between eight and eleven years old. Initially, a literature study is carried out to understand the context, the opportunities, and the requirements of this medical method. Lumbar...

Discovering yourself in highschool

Koers Control is a game to help high school students discover their core qualities, in order to lower the drop-out rate of first-years students in follow-up education.

State of the art of using virtual reality technologies in built environment education

This paper reports on our major findings concerning the application of virtual reality technologies in built environment education (BEE). In addition to an analysis of the current trends and developments in current virtual reality technologies and systems, it also evaluates their educational usability and effectiveness in the mirror of the...

Strategic Advice for the Energy Game: Designing the business model for an energy market product through Business Modelling

Current approaches that deliver energy insight to customers are rather poor, data centric and incomprehensible. Driven by the vision to differently support customers in the transition towards new energy behavior, the Energy Game was developed. This service aims to guide customers in their journey towards a situation in which customers manage...

Persuasive Game Design: A model and its definitions

The following position paper proposes a general theoretical model for persuasive game design. This model combines existing theories on persuasive technology, serious gaming, and gamification. The model is based on user experience, gamification design, and transfer effects.