Open data infrastructures: The design of an infrastructure to enhance the coordination of open data use

Governments and researchers traditionally focus on the publication of Open Government Data (OGD), whereas the actual use of the data is often neglected. Open data initiatives are often criticized for not realising the promoted benefits, yet only the use of OGD can result in these benefits. OGD use requires several actors, activities and tools;...

Regulation of gas infrastructure expansion

The topic of this dissertation is the regulation of gas infrastructure expansion in the European Union (EU). While the gas market has been liberalised, the gas infrastructure has largely remained in the regulated domain. However, not necessarily all gas infrastructure facilities – such as gas storage facilities, LNG import terminals and certain...

Unravelling Interdependence: Coordinating Public-Private Service Networks

Governments aim to improve service delivery towards citizens and businesses. One of the main trends in this area is that organisations are increasingly trying to integrate service delivery by using information and communication technology (ICT). Service integration is necessary as individual service offerings are often just a part of a bigger...

Service Composition: A Method for Developing Compositions in a Multi-actor Context

A Framework for ICT-Supported Coordination in Crisis Response

Crisis response efforts often require coordinating a previously unknown adhocracy of agencies under time pressure. While current technologies that support coordination are successful for well-defined static process descriptions, they may fall short in the face of more complex and unpredictable scenarios, such as a crisis or emergency. Using...

Coordinating distributed work: Exploring situated coordination with gaming-simulation

Organizational work has become more and more distributed nowadays. Information and communication technologies (ICT) provide opportunities to improve coordination of distributed work, but in practice many organizations struggle with integrating new organizational structures, new work practices and ICT. In this dissertation we present a design...

Designing electronic intermediaries: An agent-based approach for designing interorganizational coordination mechanisms

Designing organizational coordination