Tools and Brokers: Implementing the Innovation Ecosystem at KLM Royal Dutch Airlines

KLM is the flag carrier and biggest airline in the Netherlands. The contribution to climate change of the airline industry requires urgent changes in innovation to be sustainable. At the organisation, innovation is multidisciplinary, and needs of cross-divisional activity. The innovation team is the team responsible for overseeing the innovation...

The Governance of Collaborative Ecosystems: Towards Trusted and Secure Online Business

The digital society increasingly demands for integrated ICT transformations. Societal, technical, and institutional developments enable interorganisational and cross-sectoral integration of digital services. However, a lack of trust and legal certainty impedes electronic transactions and the development and adoption of innovative digital...