Increase customer loyalty and online net sales share through the use of smart devices

Hilti is a worldwide supplier to the construction industry and their ambitions are to expand bonding with its customers and increase online net sales share percentages. Furthermore Hilti wants to explore the possibilities on creating additional products or services based on smart devices. An extensive research has been performed to be able to...

The Rediscovery of Zapping: Redesigning the ZappoTV Smart Phone App

This thesis describes the development of the redesign of the ZappoTV smart phone app. ZappoTV is a mobile media center for TV. With the app the user can select video, music and photos from various sources and play it on UPnP/DLNA enabled devices, like smart TV’s and set-top boxes. The current ZappoTV has issues concerning usability and user...