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Wang, T. (author), Zhu, Haiou (author), Qian, S. (author), Giunti, Guido (author), Goossens, R.H.M. (author), Melles, M. (author)Background Digital health (DH) brings considerable benefits, but it comes with potential risks. Human Factors (HF) play a critical role in providing high-quality and acceptable DH solutions. Consultation with designers is crucial for reflecting on and improving current DH design practices. Objectives We investigated the general DH design...journal article 2024
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Wang, T. (author), Giunti, Guido (author), Goossens, R.H.M. (author), Melles, M. (author)BACKGROUND: The increasing prevalence of DH applications has outpaced research and practice in digital health (DH) evaluations. Patient experience (PEx) was reported as one of the challenges facing the health system by the World Health Organization. To generate evidence on DH and promote the appropriate integration and use of technologies, a...review 2024
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Wang, T. (author), Qian, S. (author), Zhu, Haiou (author), Goossens, R.H.M. (author), Giunti, Guido (author), Melles, M. (author)Design is expanding its influence on shaping future healthcare. Ideally, designers apply human-centered design and human factors that introduce theory, principles, and methods to design to optimize people’s healthcare experiences in both digital and non-digital environments. To discuss and implement experience design in healthcare, consensus...book chapter 2024
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Wang, Yun (author)You, I and almost everyone deal with illness under a certain condition. As digital health is becoming ever more widespread nowadays, this change shapes a new understanding of our medical experience. Consider how these new digital tools might affect patient experience becomes more crucial for everyone’s life. Four studies, aiming at understanding...master thesis 2023
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Hemmes, Charlotte (author)The Child Brain Lab (CBL), a part of the Paediatric Brain Centre at Sophia Children’s Hospital within the Erasmus Medical Centre, is a scientific research and testing facility dedicated to children with brain conditions (CB). These children frequently experience isolation and lack of social contact due to their situations. These observations...master thesis 2023
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Kerimoğlu, Ekin (author)For hemophilia patients, a simple fall or injury can cause excessive bleeding, which if not handled properly can cause major disabilities and in extreme situations even death. Due to the insufficient blood coagulation factors in their system, a fun day can easily end in the emergency room. Children, by nature, are still learning how to move and...master thesis 2022
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van Houwelingen, Eva (author)The intensive care unit (ICU) is a dehumanizing technical environment causing complications that are all captured in the term post-intensive-care syndrome (PICS). The patient’s well-being could be improved by moving away from this hostile environment toward more patient-centred care. Therefore this report explores how to improve the daily ICU...master thesis 2022
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Drost, Lise (author)Psoriatic arthritis is a chronic inflammation disease that affects the joints and the skin, which can manifest in many ways and various severities. Psoriatic arthritis impacts the lives of patients in both physical and mental ways. This project focussed on how the patient experience can be improved of newly diagnosed psoriatic arthritis patients...master thesis 2022
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Bedaux, Juanita (author)<br/>The healthcare sector has reached a turning point in which the patient stands central during the continuum of care. Erasmus MC is a leading hospital in health care innovation and thrives on pioneering this shift towards value-based care. Value-based care is a philosophy of delivering optimal care for the patient while reducing costs. <br/>...master thesis 2022
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Wang, T. (author), Giunti, Guido (author), Melles, M. (author), Goossens, R.H.M. (author)Background: The adoption and use of technology have significantly changed health care delivery. Patient experience has become a significant factor in the entire spectrum of patient-centered health care delivery. Digital health facilitates further improvement and empowerment of patient experiences. Therefore, the design of digital health is...review 2022
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Nagtzaam, Ruud (author)This report describes a graduation project for the MSc program Strategic Product Design. The client in this project is the Erasmus MC in the Netherlands and commissions this project incorporation with the Critical Alarms Lab (CAL) of the TU Delft. The Erasmus MC and CAL want to improve the experience of the Intensive Care Unit (ICU) both for...master thesis 2021
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Groeneveld, B.S. (author)For patients that undergo a total hip replacement (Total Hip Arthroplasty, THA), tailored communication through printed or digital information channels may improve the patient experience. This PhD project explored how a segmentation of the Total Joint Arthroplasty (TJA, both knee and hip surgery) patient population can be used to design tailored...doctoral thesis 2020
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Meulendijks, Paul (author)This master thesis tackles the questions: How to involve child patients in their clinical tests and their test results in a child-centred way? How to enable and encourage them to participate in the discussions around their care?<br/>It focuses on the not yet existing (July 2020) context of the Child Brain Lab, a clinical research project that is...master thesis 2020
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Hilt, Alexander D. (author), Kapllani, Kevin Mamaqi (author), Hierck, Beerend P. (author), Kemp, Anne C. (author), Albayrak, A. (author), Melles, M. (author), Schalij, Martin J. (author), Scherptong, R.W.C. (author)Background: Patient education is crucial in the secondary prevention of cardiovascular disease. Novel technologies such as augmented reality or mixed reality expand the possibilities for providing visual support in this process. Mixed reality creates interactive digital three-dimensional (3D) projections overlaying virtual objects on the real...review 2020
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de Koning, Judith (author)Healthcare-Associated Infections (HAI) can occur when microorganisms spread between hospitalized patients. To prevent highly contagious or resistant microorganisms from spreading from one patient to the other, isolation precautions such as contact isolation are applied when patients carry such a microorganism. The first part of this theses...master thesis 2019
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van der Velden, Hanneke (author)In the future, healthcare becomes more challenging to reach and less personal. The workload for specialists is increasing (Rossen, 2018), the current health path for patients is extended and long (van Tongerloo, 2019) and more general practitioners do not want to have their own practice which results in lower accessibility (Smit, 2019). Besides,...master thesis 2019
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Simons, Rochelle (author)An acute admission is a disruption from daily life and affects the child patient and his or her family. To reduce this disruption of daily life, the VKC is planning to build a Paediatric Acute Medical Unit (P-AMU) in the coming years. The VKC (Vrouw-Kind Centrum; Woman-Child Center) is the center of excellence in the field of all woman and child...master thesis 2018
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de Ridder, Else F. (author), Dekkers, T. (author), Porsius, J.T. (author), Kraan, G.A. (author), Melles, M. (author)Patient-centred care is becoming more important in healthcare. The success of patient-centred care can be assessed by exploring the patient experience through a patient journey map. As the number of outpatient surgeries is increasing, it is important to reveal the specific characteristics of this type of surgery. The perioperative patient...journal article 2018
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Höfer, K. (author)Healthcare processes will need to transform Healthcare is an ever-changing domain in which the care process of today are already facing difficulties to meet existing demands. It can be foreseen that in 2030 our ageing population will cause healthcare costs to increase, while there will be a shortfall of medical personnel. Emergency departments...master thesis 2017
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Liao, I-C. (author)Next to a successful surgery, hospital aim to provide support to improve osteoarthritis patient experience for the complete treatment journey as a vision in next 3-5 years. The term “patient experience” is highly correlated with patient’s perception about their context, when a single or multiple personal events occurred alongside with the...master thesis 2016
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