Understanding the environmental impact of product returns in the fashion industry: The development of a Composite Indicator to provide insights into the environmental and economic performance of product returns for fashion companies

Purpose - With the ongoing rise of product returns in the fashion industry, exacerbating its GHG footprint when it should be lowered, this paper aims to provide a measurement tool for companies to improve the environmental impact of product returns while considering the economic costs. Companies do not have an understanding of the impact of...