Conflicts in Best Value: A research into the causes of conflicts in the execution phase of Best Value projects and what actions to take to prevent them

The client and contractor have to take on a new role in Best Value projects, and this is not as comfortable or intuitive for everyone. People can behave irrationally in conflicts, but conflicts are bound to happen in projects. The objective of this research was to design a set of actions to prevent conflicts in Best Value projects. The first...