Passenger valuation of interchanges in urban public transport

Yap, M.D.; Wong, Howard; Cats, O.

doi:10.1016/j.jpubtr.2024.100089

Passenger valuation of interchanges in urban public transport

Title

Passenger valuation of interchanges in urban public transport

Author

Yap, M.D. (TU Delft Transport and Planning; Transport for London)
Wong, Howard (Transport for London; University College London)
Cats, O. (TU Delft Transport and Planning)

Date

2024

Abstract

Understanding how passengers perceive public transport interchanges is important to better explain current public transport mode and route choice behaviour and to better predict future demand levels. In this study we derive how passengers value a public transport interchange in a metropolitan context entirely based on recent, large-scale, Revealed Preference data, explicitly distinguishing between different types and modes of public transport interchanges. For this purpose we estimate three discrete choice models using maximum likelihood estimation, based on over 26,000 passenger route choices observed in June 2023 in the Greater London Area. We find that each public transport interchange is on average valued equivalent to 5 min uncrowded in-vehicle time. Additionally, our model results provide quantitative evidence that cross-platform interchanges between two metro journey legs are valued 20–25 % less negatively than a regular metro interchange where a level change is required. Multimodal bus-metro interchanges and out-of-station interchanges are perceived most negatively by passengers. Passengers value bus-bus interchanges on average about 60 % more negatively than metro-metro interchanges, possibly driven by factors such as comfort, service frequency, reliability and (perceived) safety. Our study results can be used for business case and appraisal purposes, when quantifying the impact of service changes which affect the number or type of interchanges.

Subject

Interchange
Public transport
Revealed preference
Smart card data
Transfer
Valuation

To reference this document use:

http://resolver.tudelft.nl/uuid:c3f786ad-7e01-49cc-b295-6f6a7af78fd2

DOI

https://doi.org/10.1016/j.jpubtr.2024.100089

ISSN

1077-291X

Source

Journal of Public Transportation, 26

Part of collection

Institutional Repository