Questions for Data Scientists in Software Engineering: A Replication

In 2014, a Microsoft study investigated the sort of questions that data science applied to software engineering should answer. This resulted in 145 questions that developers considered relevant for data scientists to answer, thus providing a research agenda to the community. Fast forward to five years, no further studies investigated whether the...

Factors Affecting Cloud Infra-Service Development Lead Times: A Case Study at ING

The development of Cloud Infra-Services has shifted over the past decade in the direction of a software code development process, also known as infrastructure as code (IaC). Contemporary continuous delivery settings in industry require fast feedback. As a consequence, companies need insight in time spent, especially in the development of such...

Releasing Fast and Slow: An Exploratory Case Study at ING

The appeal of delivering new features faster has led many software projects to adopt rapid releases. However, it is not well understood what the effects of this practice are. This paper presents an exploratory case study of rapid releases at ING, a large banking company that develops software solutions in-house, to characterize rapid releases....

Software Analytics in Continuous Delivery: A Case Study on Success Factors

Background: During the period of one year, ING developed an approach for software analytics within an environment of a large number of software engineering teams working in a Continuous Delivery as a Service setting. Goal: Our objective is to examine what factors helped and hindered the implementation of software analytics in such an environment...

Effort and Cost in Software Engineering: A Comparison of Two Industrial Data Sets

Context: The research literature on software development projects usually assumes that effort is a good proxy for cost. Practice, however, suggests that there are circumstances in which costs and effort should be distinguished. Objectives: We determine similar-ities and differences between size, effort, cost, duration, and num-ber of defects of...

An exploratory study on the effects of perceived value and stakeholder satisfaction on software projects

Context: In this paper we present an exploratory study on the insights of organizations into the perceived value of their software projects. Our study is based on the notion that quantifying and qualifying project size, cost, duration and defects needs to be done in relation with stakeholder satisfaction and perceived value. Objectives: We...

An exploratory study on functional size measurement based on code

In this paper we explore opportunities, challenges, and obstacles that Functional Size Measurement (FSM) experts assume to be in automatically derived functional size, directly from the software project code itself. We designed a structured survey, that was answered by 336 FSM specialists. A majority of the respondents consider FSM to be an...

Success factors in managing legacy system evolution: A case study

In this paper, we attempt to understand what contributes to a successful process for managing legacy system evolution. We provide an analysis of a number of key performance indicators such as cost, duration, and defects. By normalizing through function points, we furthermore compare to a larger benchmark. To do so we performed a mixed,...

Pricing via Functional Size - A Case Study of a Company's Portfolio of 77 Outsourced Projects

A medium-sized west-European telecom company experienced a worsening trend in performance, indicating that the organization did not learn from history, in combination with much time and energy spent on preparation and review of project proposals. In order to create more transparency in the supplier proposal pro-cess a pilot was started on...

How to build a good practice software project portfolio?

What can we learn from historic data that is collected in three software companies that on a daily basis had to cope with highly complex project portfolios? In this paper we analyze a large dataset, containing 352 finalized software engineering projects, with the goal to discover what factors affect software project performance, and what...